At Decant Vault, we respect your privacy and are committed to protecting the personal information you share with us.
When you visit our website, create an account, place an order, contact us, or interact with our services, we may collect information such as your name, email address, phone number, billing and shipping address, order details, device/browser information, and other information necessary to provide our services.
Payment information is processed through the payment methods and payment service providers made available through our store. Decant Vault does not intentionally store complete card details on its own systems where payments are handled by third-party payment processors.
How We Use Your Information
We may use your information to:
- Process and fulfil orders
- Arrange shipping and delivery
- Provide order updates
- Respond to customer support requests
- Prevent fraud and unauthorized transactions
- Improve our website and customer experience
- Maintain business and transaction records
- Send marketing communications where permitted
- Comply with applicable legal obligations
Cookies & Analytics
Our website may use cookies and similar technologies to remember preferences, maintain shopping-cart functionality, understand website usage, measure marketing performance, and improve our services.
Third-party services integrated with our Shopify store may also use cookies or similar technologies according to their own privacy practices.
Sharing of Information
We may share information where reasonably necessary with service providers involved in operating our business, including Shopify, payment processors, logistics providers, analytics providers, marketing platforms, and customer-support services.
We may also disclose information where required by applicable law or a valid legal process.
We do not sell personal information merely for monetary consideration.
Data Security
We take reasonable administrative and technical measures intended to protect personal information. However, no online transmission or storage system can be guaranteed to be completely secure.
Your Choices
Depending on applicable law, you may have rights regarding access, correction, deletion, or withdrawal of consent concerning your personal information.
You may also unsubscribe from promotional emails using the unsubscribe option provided in those communications.